Rewards Program FAQs
What is the KANE Rewards Program?
Our rewards program is our way of saying thanks for supporting your recovery. Earn points every time you shop, refer friends, or engage with KANE — and redeem those points for discounts, perks, and exclusive access.
How do I join the rewards program?
Easy! Just create a free account at kanefootwear.com. Once you're signed in, you're automatically enrolled and can start earning points right away.
How do I earn points?
You can earn Points through a variety of activities:
- Making a purchase = 1 Point per $1 spent (excl. tax & shipping)
- Creating an account = 50 Points
- Signing up for Email = 50 Points
- Signing up for SMS = 50 Points
- Birthday reward = 100 Points (must be added to profile)
- Anniversary reward = 100 Points (Based on Account Creation)
Check your account dashboard for current ways to earn more.
What are the loyalty tiers and benefits?
As you earn Points, you unlock new loyalty tiers with increasing benefits:
- Bronze (0–199 Points)
- Silver (200-399 Points)
- Gold (400 + Points)
Your tier is valid for 12 months from the date it’s earned.
How do I redeem my points?
Redeeming is simple. Just log into your account, shop like usual, and choose your reward at checkout. You’ll see available discounts based on your current point balance.
Do my points expire?
Yes — points expire 12 months after they are earned. Don’t worry, we’ll send you reminders before they do.
How does the referral program work?
When you refer a friend using your unique link:
- Your friend gets 10% off their first order of $100 or more
- You get 10% off your next order of $100 or more
You can find your referral link in your account dashboard. Self-referrals don’t count. You cannot combine referrals links with affiliate codes.
Can I combine rewards with other discounts or promo codes?
Reward discounts cannot be combined with other promotional codes unless specifically stated.
What happens if I return a purchase?
If you return items, the points earned from that purchase will be deducted from your account.
Can I transfer points to someone else?
Points are non-transferable and can only be used by the account holder who earned them.
I have more questions — who can I contact?
Our full terms and conditions can be found HERE
If you have more questions please reach out to us at: support@kanefootwear.com