Returns & Exchanges

Footwear

KANE allows 30 days from the shipment date to return any regular-priced items purchased directly from kanefootwear.com .

Shoes must be unworn, free of outdoor wear or visible damage, and returned in their original packaging, including the original KANE shoe box. We recommend trying your Kanes on indoors on a carpeted surface. All originally included materials and accessories should be returned with the shoes.

Shoes with signs of outdoor wear, damage, alteration, or visible use, or shoes returned without the original shoe box, cannot be accepted. Shoes not purchased from kanefootwear.com must be returned through the original retailer, and that retailer’s return policy will apply.

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Apparel & Accessories

Apparel and accessories must be unworn, unused, undamaged, and returned with original tags and packaging where applicable. KANE reserves the right to deny returns or exchanges that appear worn, altered, fraudulent, swapped, incomplete, abusive, or otherwise outside our policy guidelines.

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Exchanges

For orders placed on or after September 3, 2026, we offer one-to-one exchanges.

You can exchange an eligible item for a different size of the same style, subject to availability.

You can exchange an eligible item for a different size or color of the same style, such as Revive → Revive, OB → OB, or Kids → Kids. Exchanges are free and are limited to one item for one item, subject to availability. All exchanges ship via Standard Shipping.

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Need Help?

For damaged, defective, or incorrect items, please contact KANE Customer Experience rather than starting a standard return or exchange