Before you get started be sure to review your options in our Returns & Exchange policy below.

Returns & exchange policy

Kane allows 30 days from the day you receive your order to exchange or return.

All returned Kanes must be in excellent unworn condition in their original shoe box.

Please note that we will not be able to accept back returns that show outside wear or damage.

How to return or exchange an item

All exchanges or returns can be processed directly through kanefootwear.happyreturns.com by entering just your order number.

Once received at our warehouse, your exchange/refund will be processed and issued in 10–14 business days.

Refunds

Upon receipt at the warehouse, a refund will be issued withing 10-14 days, with a confirmation email to follow.

Return or exchange options

You have 2 convenient ways to return or exchange.

1. Return or exchange in-person with Happy Returns

   Visit locations.happyreturns.com to find the location nearest you.

   • Refund/Exchange initiated immediately upon drop-off
   • Thousands of locations nationwide
   • Return in the box they came in
   • Start your return or exchange online at locations.happyreturns.com to receive a QR code for a contact-free drop-off
   • Please note that there is a fee of $10 for use of this service

2. Return or exchange via mail

   • Start your return or exchange online to receive a shipping label to box and ship your items
   • You will receive an email when your return is received and your refund has been processed
   • Please allow 10-14 days for your refund to be processed
   • Please note that there is a fee of $10 for use of this service

We do not offer half sizes. If you typically wear a half-size, we recommend you choose one of the below: 

A narrow foot, go one size down (ex. if you typically wear size 10.5 and have a narrow foot- select size 10).

A wider foot, go one size up (ex. if you typically wear size 10.5 and have a wider foot- select size 11).

Stand with your heel against the wall and use a ruler or measuring tape to measure to the furthest point on your foot (usually the big toe). Be sure to measure this way for both of your feet. Whatever is the longest measurement is the length you should go with. Please match this up to the sizing chart provided on the product page to select the correct size shoe.

The shoes are made in Brazil, the world’s largest producer of sugarcane, in the State of Rio Grande Do Sul. Ninety per cent of Brazilian sugarcane production is concentrated in the South-Central region, more than 1,500 miles from the Amazon, and cultivated in compliance with Brazilian Sugarcane Agro Ecological Zoning laws. Brazil does not commercially cultivate genetically modified (GMO) sugarcane.

Kane Revive shoes can easily be wiped or washed off with water. They are also machine washable at cold temperatures.

Yes. Kane footwear was created using a unique anatomical last shape that follows the proportions and shape of the foot for both men and women.

Kane Revive shoes are made of bio-based closed-cell BounceBack™ foam. The shoes don’t absorb moisture, so they’re just as functional in water as they are on land, and they’re quick-drying.

Kane Revive shoes are designed to look great and function every bit as effectively, whether you wear them with socks or without. When you wear them with socks, perforations in the upper give you unlimited color combinations. You can also wear them without socks, knowing the shoes are bacteria resistant and odor resistant.

Yes. We don’t use animals for testing or animal-sourced glue for our dual-density construction. Kane shoes are made with bio-based materials and water-based glue.

There are seven colors currently available. White/Pacific Speckle, White/Spring Speckle, Heather/Pink, Stone/Cream, Black/Cream, Charcoal/Black Speckle, and Wasabi/Lime.

All the paper used in our packaging is certified by the Forest Stewardship Council. The paper is sourced from forests that are managed for sustainability and biological diversity.

A pair of size 5M/7W weights 365 grams and a pair of size 10m/12w weights 510 grams.

Yes, our proprietary last has an anatomical shape which includes a raised arch for support.

Plantar fasciitis occurs when your calves and/or Achilles are tight. To treat it, you'll need to foam roll daily, do lots of stretching and wear products that have arch support. The Kane Revive has a 10mm heel elevation, relieving stress from the Achilles, supporting your arch and helping prevent pronation. The Kane Revive also has a heel cup that stabilizes the heel, as well as EVA cushioning for additional support.

We are an American company with our headquarters in Westport, CT. Our warehouse is centrally located in Nashville, TN. All products are shipped from Nashville, TN within 24 hours of purchasing online from kanefootwear.com. 

Yes it is. Folks who supinate tend to have a neutral to high arch. The high arch foot type is a more rigid foot, unlike a flat foot which is flexible. Kane has superior cushion from our proprietary blend of EVA materials.  Kane also performs well given its superior construction and ability to stabilize and control the gait pattern.